Reporting Tools
Met de reporting tools van Racktime verzamelen wij bij alle activiteiten die wij ondernemen real time data.
Het gaat er uiteindelijk echter om: Wat kan je met de data? Hoe zet je data om in kennis?
Racktime heeft verschillende rapportage mogelijkheden:
Samen met onze klant stemmen we dit af en maken het op maat!
Onze Field Care Agents filteren uit alle rapportages de actiepunten en zorgen dat deze bij de juiste persoon terecht komen: zodat inzicht ook tot actie leidt.
In collaboration with De Lotto (Dutch Lottery), Racktime supports the regular sales team of De Lotto. Think of back up during the introduction of a new product or a special promotion which requires all sales points to be visited in a short period of time.
For example: 510 sales points were visited by Racktime’s team
Purpose of the visits was:
Result
30% of all shops visited, placed additional orders for a minimum amount of 250 euros.
De langverwachte PlayStation4 console werd tijdens de FirstLook 2013 voor het eerst getoond aan het publiek.
Aanpak
Racktime had de missie om de zwaar onder embargo liggende PS4 consoles, die last minute ingevlogen werden, in verschillende demo units te installeren. Racktime heeft speciale sokkels ontwikkeld, alle installaties verricht en ter plaatse een netwerk aangelegd zodat consumenten tegen elkaar konden gamen. Ook tijdens het evenement waren wij stand by voor alle technische support.
Racktime heeft voor dit evenement de gehele technische en logistieke opbouw van het evenement voor haar rekening genomen. Ook waren er elke dag 10 zeer gemotiveerde PlayStation fans van Racktime op de stand, om de consumenten te enthousiasmeren.
Resultaat
Een zeer positieve ontvangst van de PS4 door >4000 bezoekers die het product zelf hebben getest!
Racktime arranges sales promotors for Garmin during fairs, events and in shops ever since 2007.
During the Holidays Garmin wished to boost sales at her top 8 Media Markt affiliates. It was their target to get an average conversion and brand share of 50%
Approach
From Racktime’s Sales Talent pool, an enthusiastic team was selected that was ready to score in the shops after a product training.
In the run-up to and during the sales demo days, know-how and experience was exchanged through Racktime’s social collaboration tool. Because of this it was possible to shift quickly on questions, exchange success stories and to nourish the mutual drive to score.
Result
Sales exceeded the predetermined target:
End of December 2012 we were approached by Vodafone Mobile with the request to help them train all sales persons within 8 different Retail formulas on a new to be launched proposition before March 1st, 2013. Racktime was brought in for the full programme: organizing the training, the invitation trajectory and facilitating and decorating the training locations.
Approach
Racktime is part of the Visie Groep and therefore could switch easily with sister companies CatchYourTalent (the Sales Talent institute) to get the trainers with the right mindset and with URD Solutions for setting up e-mail campaigns and arranging digital registration pages according to Vodafone’s corporate identity that were shown perfectly on both notebooks, tablets as well as smartphones. Racktime’s experience of over 18 years took care of the perfect fusion to make this operation to a success.
Result
Monitoring and cherishing dedicated dealers is essential. With Michelin these dealers are qualified as Certified Centre. Every year there is a strict audit to become and to stay a Certified Centre. After a successful audit, the Certified Centre is provided with a special Michelin Certified Centre logo sign. Racktime was given the assignment to visit all successful Certified Centre locations within one week, to update the logo sign, to congratulate and to embed hearts & minds.
Approach
By means of Racktime’s Online Retail Tool, a selection was made of locations spread all over the Benelux countries. They were visited and the online inspection report was immediately visible for the client.
Result
A very positive reception and the mission to optimize the visibility and to embed the hearts & minds has proved to be more than successful.
Since 2008, Racktime makes several merchandising tours a year to optimize the visibility of Sony products, to communicate unique selling points of Sony’s products to shop employees and to strengthen the Sony mindshare with these sales persons.
Approach
Despite of the flexible planning of the various tours, for Sony we work as much as possible with a fixed pool of Racktime Sales Talents. Due to the intensive collaboration with our sister organization CatchYourTalent, het Instituut voor Sales Talent, and our social collaboration tool, a platform was created and because of this also part time employees want to stay connected to us for a longer period of time. By means of the Online Retail Tool it is accurately identified in which shops Sony furniture, displays and type of POS materials are present and/or needed.
Result
